During your onboarding with Contente, you will receive an email that includes the link to the shared Google calendar. This calendar is where appointments are automatically recorded when new patients book online.
Before anything else, make sure that you are clicking on the "Add this calendar" link that was sent to the email address you initially registered with Contente. Send us an email at [email protected] if you cannot find this email and we'll resend the invite. Be sure to check all your inboxes!
Alternatively, if we cannot get this sorted over email sharing, then you can directly subscribe to the shared calendar using the Calendar ID. Just send us a chat through your dashboard or email to [email protected] and we'll pass along the Calendar ID.
Once you have the calendar ID:
1. Login to your main business account email that ends in "@gmail.com" or "@[your website].com"
2. Along the left of the page inside the calendar app you'll see a list that says "My Calendars". Under that list, you'll see a dropdown with "Other Calendars"
4. Click on the "+" button to the right of the "Other Calendars" dropdown.
5. In the menu that comes up, click "Subscribe to calendar"
6. Paste the Calendar ID into the given "Add calendar" field. If you do not have your calendar ID, email [email protected] to request it.
You should now have access to the shared calendar in your list of Calendars on the left hand side. Be sure to read our article on understanding the shared calendar so that you know how everything is set up before making any changes to this calendar!